Customer Service

We want to make your experience as pleasant as possible. Our team is here to help manage your FreeShipping.com membership and answer any questions you may have.

About Us

We're all about saving money when you shop online—and have been since 2002. With FreeShipping.com, you can shop the same retailers you know and love, and enjoy exclusive members-only benefits, like:

  • 10% Cash Back: Earn consistent 10% Cash Back on your purchases—from clothes, toys, tech, home décor, pet supplies and more—every day at 1,000+ stores.
  • Free Shipping: Claim shipping rebates when you shop through our site and say goodbye to “adding to cart” just to hit a free shipping minimum.
  • Free Return Shipping: Need to return a purchase? Claim rebates on the return shipping fees you pay when you send an item back to its retailer.
  • Food Delivery Rebates: Order from your favorite food delivery apps for less—claim food delivery & service rebates on orders placed within 30 days.
  • Price Protection: If an item you buy goes on sale or sold for less elsewhere, submit a price protection rebate and we’ll pay you back up to $100 for the price difference.
  • Seasonal 20% Cash Back Offers: Our exclusive limited-time only 20% Cash Back weekends coincide with the biggest sales of the year for supercharged savings that really add up.

At FreeShipping.com, we think you should be able shop confidently and save consistently at your favorite stores and brands. That's why it’s our job to make shopping as simple—and rewarding—and possible. Don’t just take our word for it; give us a try and see your savings stack up for yourself.

Have questions? We got you—contact us here. Or, follow us on Facebook and stay up to date on the latest deals and promos.