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Complete Price Protection Questions
 

What is Complete Price Protection?

Complete Price Protection allows you to buy online with confidence! All of your qualified purchases made with a registered credit card are protected by a 90-day low price guarantee. Once you make a purchase, if you see the exact same item advertised for less online or offline we'll pay you the difference. It's that simple!

Do I need to register my purchases to qualify for Complete Price Protection?

No, coverage is automatic for purchases made while your account is active. You must, however, register the credit card that you are using to make the purchase.

How many credit cards may I register?

You may register up to three credit cards.

What items are covered?

Most of the new, non-commercial retail purchases you make online are covered with Complete Price Protection. For a complete list of items, please refer to the terms and conditions.

Is there a limit to how long I have to file a claim?

Yes, claims must be made and documentation mailed within 90 days of the date of purchase.

How do I make a Complete Price Protection claim?

You must have an active account to make a claim. Certain proof of purchase and lower price documentation is required. Simply click on the Complete Price Protection menu from the navigation bar, and follow the instructions provided.

How long until my claim is paid?

Claims may take up to six weeks to process, and your account must be active at the time the claim in paid.

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