Exclusive Free Shipping^SM Terms and Conditions

Insiders-Club members can take advantage of our Exclusive Free Shipping program and save on shipping every time you shop. Exclusive Free Shipping Rebates and Premier Merchant offers can only be claimed for purchases made while your membership is in effect, unless specifically stated otherwise.

You MUST follow the links provided for a purchase to qualify. For your convenience, each click from any link in our merchant directory is tracked, and can be viewed by clicking the "Click History" link.

Making Claims

Only purchases made from merchants listed in the Exclusive Free Shipping directory are eligible for rebates. You must provide the Insiders-Club with valid proof of the shipping and handling charges you paid by including either the order confirmation or packing slip with your claim. In certain cases, we may require that a packing slip is provided as valid proof.

To make a claim, you need to follow these procedures and restrictions:

• For a purchase to be eligible for Exclusive FREE Shipping Rebates, you must follow the links provided. Purchases made from a retailer that was not initiated via links from the Insiders-Club web site will not be honored. Merchant visits are tracked on the "Click History" page of the site
• Claims must be made (and documentation postmarked) within 30 days of the date of purchase
• Up to $10 can be claimed per order; $500 maximum per membership year
• No duplicate claims
• You must be a current Insiders-Club member when a claim is paid to qualify
• Up to twelve claims per retailer, per membership year are allowed
• Only one purchase per retailer, per day may qualify for reimbursement
• Claims cannot be made on orders which have been cancelled
• Purchases must have been made while you were an active Insiders-Club member
• The order confirmation, original sales receipt, or packing slip with the price, retailer information, shipping and handling charges and sales date must be provided. In certain cases, we may require that a packing slip is provided as valid proof
• Complete the claim form on this site and send the required documentation to the address indicated
• You will receive your rebate as soon as possible, but please allow 3 to 6 weeks for processing

Premier Merchant Network

• Purchases made from a Premier Merchant that was not initiated via links from the Insiders-Club website will not be eligible for the Premier Merchant offer
• A merchant's status as a Premier Merchant may change without notice
• Premier Merchant offers will vary, and may not include shipping method upgrades, handling charges, insurance, or any other shipment related charges
• Offer expiration dates will vary, and are subject to change without notice
• Premier Merchant codes cannot be combined with Insiders Coupons
• Certain restrictions may apply to a Premier Merchant offer which are outlined on the offer page for the merchant

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