FreeShipping.com Terms of Service

SERVICES

With membership you receive a number of benefits subject to the terms and conditions below:

• Instant Free Shipping
• Cash Back Free Shipping Rebates
• Return Shipping Cash Back Rebates
• Complete Price Protection program

INSTANT FREE SHIPPING

Members can take advantage of our exclusive free shipping coupon codes (for over 200 websites) for shipping costs incurred for purchases made at our partner websites made through the Freeshipping.com website, subject to the following terms and conditions:

• For a purchase to be eligible for instant free shipping, you must follow the links provided. Purchases made from a retailer that were not initiated via links from our website will not be honored.
• Some Instant Free Shipping offers require the use of an exclusive coupon code to be entered during the checkout process.
• A websites status as an Instant Free Shipping website may change without notice but all of which can be found by logging in to your account and reviewing the list provided under the Instant tab.
• Instant Free Shipping offers will vary, and may not include shipping method upgrades, handling charges, insurance, or any other shipment related charges
• Offer expiration dates will vary, and are subject to change without notice
• Certain restrictions may apply to an Instant Free Shipping offer which are outlined on the offer page for the merchant

CASH BACK FREE SHIPPING REBATES

Members can get cash back on their shipping costs by taking advantage of our cash back free shipping rebate program. By shopping at over 1,500 websites members will receive cash back for the shipping costs incurred on purchases made using the FreeShipping.com website. Claims are subject to the following terms and procedures:

• For a purchase to be eligible for cash back shipping rebates, you must follow the links provided at FreeShipping.com. Purchases made from a website that were not initiated via links from our website will not be honored. Website visits are tracked on the "Click History" page of the site.
• Only purchases made from the websites listed in the FreeShipping.com directory are eligible for rebates. You must provide valid proof of the shipping and handling charges you paid by including either the order confirmation or packing slip with your claim.
• A websites status as a participant of FreeShipping.com's network may change without notice.
• Claims must be made (and documentation received) within 30 days of the date of purchase
• Up to $10 can be claimed per order; $500 maximum per membership year
• No duplicate claims allowed
• Up to twelve claims per website, per membership year are allowed
• Claims cannot be made on orders which have been cancelled
• Purchases must have been made while you were an active member
• The order confirmation, original sales receipt, or packing slip with the price, retailer information, shipping and handling charges, billing address, and sales date must be provided
• Complete the claim form on this site and send the required documentation to Rebates@freeshipping.com, or the PO Box address indicated.
• Upon receipt and subject to verification you will receive your rebate as soon as possible, but please allow 3 to 6 weeks for processing.

REBATE OFFERS: All rebate offers are only good in the US and Canada. Void where prohibited, taxed, or restricted by law. FreeShipping.com is not responsible for lost, postage-due, stolen, illegible, garbled or misdirected mail. Keep copies of all materials submitted; materials received become the property of FreeShipping.com and will not be returned. Only one introductory offer can be claimed per household.
WARNING: Fraudulent submission of rebate claims could result in federal prosecution under US Mail Fraud Statutes. It is your responsibility to immediately notify FreeShipping.com of any changes, errors, canceled orders, once a rebate claim has been submitted. Failure to do so may result in the termination of your membership.

RETURN SHIPPING CASH BACK REBATES

For all qualifying online purchases you make while a member of Freeshipping.com, if you need to return the item for any reason, you're eligible for cash back on the shipping charges to return the item. You may make a claim subject to the following terms and procedures:

• You must provide valid proof of the original purchase by including either the order confirmation or packing slip with your claim (or a copy of the original) reflecting the price, item, manufacturer, model numbers, retailer information, sale and shipping dates.
• You must provide the shipping receipt for the return shipment reflecting the date, shipping destination, and price paid. USPS receipts that indicate the destination zip code are acceptable (NOTE: If a return label is provided by the retailer, and the return shipping fee is deducted from your credit, please provide a copy of your statement showing the credit amount less the return shipping fee)
• Claims must be made (and documentation received) within 30 days of the date of purchase
• Up to $10 can be claimed per order; $500 maximum per membership year
• No duplicate claims allowed
• Only one return claim per order is eligible
• Up to twelve claims per website, per membership year are allowed
• Claims cannot be made on orders which have been cancelled
• Purchases must have been made while you were an active member
• Complete the claim form on this site and send the required documentation to the address indicated
• Upon receipt and subject to verification you will receive your rebate as soon as possible, but please allow 3 to 6 weeks for processing

Qualifying Purchases. You may purchase the item from any website. A website is a business selling consumer goods to the general public on a regular basis via the Internet. This does not include membership organizations, charities, subsidized businesses, or subscription rental programs. We will only provide Return Shipping reimbursement not covered by the website (e.g. if a specific retailers policy for returns allows for shipping charges to be paid by the retailer, return shipping will not be covered). Insurance coverage for return shipping of the item is not covered.

COMPLETE PRICE PROTECTION REBATES

Once you make a purchase with credit card registered with Freeshipping.com, if you find a lower price for the identical item, online or offline, within 90 days of purchase, you are eligible to a reimbursement for the difference in price, up to $100 per item, subject to it being a qualifying purchase and the terms as described below. You must supply us with valid proof of the lower price and your original purchase, and claims must be mailed within 90 days of purchase.

Qualifying Purchases - Purchases must be made with a website selling consumer goods to the general public on a regular basis. This does not include membership organizations, charities, or subsidized businesses. Items sold by individual sellers through aggregator websites are not eligible. The lower priced product you find may be sold by an online OR offline retailer as described above. The comparison product must be exactly the same as the product you purchased, and available to the general public. This means that the product has the same model number, size/color, description, features, warranty, guarantee, and accessories (for example software package on a computer). Any item that is damaged, discontinued, refurbished, used, a demonstration model, not in compliance with local or federal laws, sold at auctions or going-out-of business sales does not qualify.

Complete Price Protection does not cover differences in price due to shipping, handling, taxes, rebates, coupons, or typographical errors. Any coupons, rebates, or other incentives available at the time of purchase must be taken into account when determining the price paid. For the purpose of comparing prices, we must assume all eligible rebates and incentives have been redeemed.

Exclusions - Complete Price Protection does not cover Motorized vehicles, tires, food products, services, collectables, one-of-a-kind items, live plants, animals, tickets, negotiable instruments and gem stones. Products purchased for commercial use, professional use, or resale, are not eligible.

You may make a claim subject to the following terms and procedures:

• Claims must be made (and documentation postmarked) within 90 days of the date of purchase
• Up to $100 can be claimed per item; $1000 maximum per membership year
• Up to twelve claims per retailer per membership year are allowed
• No duplicate claims allowed
• Claims cannot be made on orders which have been cancelled or returned
• Complete the claim form on this site and send the required documentation to the address indicated
• Original sales receipt (or credit card statement reflecting the purchase) The packing slip or order confirmation sent by the website reflecting the price, item, manufacturer, model number, credit card used, retailer information and sales date
• For the lower priced item, a valid advertisement or printed copy of a web page that shows the sale date, retailer information, item and description, price, manufacturer, and model number
• Upon receipt and subject to verification you will receive your rebate as soon as possible, but please allow 3 to 6 weeks for processing

ALL THE TERMS SET FORTH ABOVE MAY CHANGE WITHOUT NOTICE.