Customer Service
We want to make your experience as pleasant as possible. Our team is here to help manage your FreeShipping.com membership and answer any questions you may have.

Cash Back Restrictions

Below is the current list of retailer restrictions on purchases that qualify for 10% cash back from FreeShipping.com. Please note that this list and individual restrictions are subject to change without notice. If you have any questions, please call us toll-free at 1-800-869-5597, or email us at

Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on the purchase of gift/e-gift cards. Cash back is not available on Apple products, Bosch Tools, Microsoft Xbox products, Simmons Beautyrest SmartMotion, SOLO, Sony PlayStations Gold Wireless Headset. Cash back is not available on warranties or Service Agreements or gift wrapping. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on warranties, recovery hardware, Chromebooks or eRecovery media (thumb drives and CDs) Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on the purchase of gift cards or on Apple products. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on Warranties, Apple Tablets, Laptops, Desktops, iPhone Hardware, Watches, All Desktops, Laptops, Tablets, Gaming Hardware and POSA Cards. Cash back is not available on purchases made through the Best Buy mobile app. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on massage chairs, mattresses, Fitbit products, Beats® products, Parrot® products, Tempur-Pedic® products, or gift cards.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on the purchase or redemption of gift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on sales sold: by phone; through any Dell sales segment other than Dell's Home Segment, including but not limited to [email protected], [email protected], Dell Host, Dell Employee Purchase Program, through a non-US Dell site, or to parties reselling products and/or services offered by Dell. Cash back is NOT paid when a gift card itself is purchased; payment is only when the gift card is used for payment. The following guidelines apply to websites that offer cash back, rewards points, or any other incentivized promotions: - Cash back, points, or other incentives are not valid on high-volume orders. Dell will flag a purchase if numerous items purchased in 1 sale or over a period of time. Cash back, points, or other incentive offers can only be used separately and cannot be combined. Users are not eligible to receive cash back, points, or other incentives from more than one website per Dell order. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is only available on sales that occur on DellRefurbished.com. Sales that take place on Dell.com, Dell Outlet, or Dell Small Business will not be eligible for cash back through Dell Refurbished. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on the purchase or redemption of gift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on BTS laptops, tablets, projectors, or cameras. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on the purchase or redemption of gift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on charity/promotional purchases or Groupon Epic Deal purchases. The order must be made on a regular browser or mobile browser (touch.groupon.com); orders placed through the Groupon App are not eligible. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on the purchase or redemption of gift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on any upsell products or club offers that appear after the checkout page. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on the purchase of gift/egift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on layaway products, installation or services. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on the portion of a purchase paid for with Kohl's Cash. Cash back is not available on the purchase of gift cards, Nutribullet products and most jewelry items. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases of the Moto Z are not eligible for cash back. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Airtime-only purchases are not eligible for cash back. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on auto-delivery, waitlist orders, or deferred payments such as Easy Pay. Cash back is not available on orders that are believed to be for reselling purposes, or on orders that have not shipped within 60 days of original purchase date. If multiple purchases are made due to cart quantity limitations, customers must return to this site and begin another shopping session for each purchase. Cash back is not available on gift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on the purchase or redemption of gift cards, or on purchases paid for by methods other than credit card. Cash back is not available on purchases made through Buy.com Canada, Wireless Plans, or purchases deemed by Buy.com to be used for reselling purchases. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on free trials. Paid accounts must remain active for more than 30 days. A paid subscription (3 or 6 months) must remain active for 3 or 6 months. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on gift cards. Cash back is only available on new customer purchases and the first transaction of return customers. Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on the purchase of gift cards, services or auctions, tires, pharmacy or Click-n-Pull purchases. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on gift cards, home appliances, mobile or mobile accessories. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on the purchase or redemption of gift cards or egift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on installations or services, tires, layaway purchases, or apparel clearance. Cash back is not available upon redemption of Shop Your Way credit or gift cards, or on Sears Marketplace items that must be paid for on another site. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on the purchase of gift cards or e-gift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on Market America Gift Cards, Shop.com Gift Cards, MasterCard Sign-ups, Auto Ship items, Auctions, Travel, Motives pro-Artist or Motives & Me, or any third party product/partner store that is not a Market America Brand or product. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on the purchase or redemption of gift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on airtime purchases or renewals or service plans. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Internet browser cookies must be enabled in order for your purchase to track and be eligible for cash back. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on gift wrapping or other service charges. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on the purchase or redemption of gift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Coupons and promotional codes cannot be combined. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on the purchase of gift cards or prepaid phone cards, cellular purchases, pharmacy purchases, travel purchases, financial services, tires, optical, and Wal-Mart Connect Internet Services, Wal-Mart Grocery To Go or any grocery items, gift card/online gift cards and ShippingPass subscription. Cash Back is not available on orders deemed by Walmart to be for reselling purposes. Cash back not available at www.grocery.walmart.com purchases. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on the purchase or redemption of gift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.