Customer Service
We want to make your experience as pleasant as possible. Our team is here to help manage your FreeShipping.com membership and answer any questions you may have.

Cash Back Restrictions

Below is the current list of retailer restrictions on purchases that qualify for 10% cash back from FreeShipping.com. Please note that this list and individual restrictions are subject to change without notice. If you have any questions, please call us toll-free at 1-800-869-5597, or email us at

Cash back is not available on the purchase or redemption of gift cards or e-gift cards.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back.


Cash back is not available on Gold Exchange, credit applications, or the purchase of gift cards.


Cash back is not available on the purchase of gift cards.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on the purchase or redemption of gift cards.


Cash back is not available on the purchase of gift cards.


Cash back is not available on the purchase or redemption of gift cards.


Cash back is not available on the purchase or redemption of gift cards.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on the purchase of gift cards.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back.


Cash back is not available any purchase where Kiehl's Cash is redeemed for payment, or on orders shipped outside of the United States.


Cash back is not available on the purchase of gift cards.


Cash back is not available on the purchase or redemption of gift cards.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on layaway products, installation or services.


Cash back is not available on the purchase of gift cards.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on the portion of a purchase paid for with Kohl's Cash. Cash back is not available on the purchase of gift cards, Nutribullet products and most jewelry items.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back.


Cash back is not available on the redemption of gift cards.