Customer Service
We want to make your experience as pleasant as possible. Our team is here to help manage your FreeShipping.com membership and answer any questions you may have.

Cash Back Restrictions

Below is the current list of retailer restrictions on purchases that qualify for 10% cash back from FreeShipping.com. Please note that this list and individual restrictions are subject to change without notice. If you have any questions, please call us toll-free at 1-800-869-5597, or email us at

Cash back is not available on the purchase or redemption of gift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on the purchase or redemption of gift cards, or on purchases paid for by methods other than credit card. Cash back is not available on purchases made through Buy.com Canada, Wireless Plans, or purchases deemed by Buy.com to be used for reselling purchases. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on the purchase or redemption of gift cards or on high-volume orders, as defined by Ralph Lauren. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on purchase or redemption of gift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on the redemption of gift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on gift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on the purchase of gift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on gift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is only available to residents of the United States. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on free trials. Paid accounts must remain active for more than 30 days. A paid subscription (3 or 6 months) must remain active for 3 or 6 months. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on gift cards. Cash back is only available on new customer purchases and the first transaction of return customers. Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on gift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on loose diamonds. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on the purchase or redemption of gift/egift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Cash back is not available on the purchase or redemption of gift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on the redemption of gift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on gift cards, gift baskets, Beanie Babies, Outlet items, gift wrap, and shipping and handling fees. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on gift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.


Purchases made using external coupons or promotional codes not found on this site are not eligible for cash back. Cash back is not available on the purchase of gift cards. Purchases made on a mobile app are not eligible for Cash Back. Please confirm you are not redirected to a mobile app while shopping through our site on a mobile device.