How to Cancel a FreeShipping.com Membership

As a FreeShipping.com member, you can cancel your program membership in three ways:

The final date that you can access your membership benefits and the final billing charge you see on your credit or debit card account will vary, depending on your membership term and your cancellation date:

  • If you cancel during your introductory trial period, your access to your membership benefits will end on the last day of your trial.
  • If you cancel a monthly membership after your trial period, you won’t see any membership fees charged to your account after the date of your cancellation request. All cancellation requests are effective immediately, so there is no need to worry about giving a 30 or 7-day notice. You can continue to access your member benefits through the final day of the last 30-day period for which you paid a membership fee.
  • If you cancel an annual membership before your annual renewal period, your cancellation will take effect immediately, but you can claim a prorated portion of your annual membership fee. If you cancel during the renewal period, you won’t see any membership fees charged to your account after the date of your cancellation request.

For your convenience, your FreeShipping.com membership will automatically renew each month or year; you must contact the program to cancel your membership.

No matter how or when you do so, cancelling your FreeShipping.com membership is simple: FreeShipping.com won’t make any attempt to talk you out of your decision to cancel.

If you have any further questions, please don’t hesitate to contact us at 1-800-869-5597 or use the form below.

Contact Us

By completing the form below and pressing submit, an email will be sent to our Customer Service Department. Or, you can call our toll-free phone number: 1-800-869-5597. We are available 7 days a week, including holidays, and we will respond to you within 24 hours (and usually much sooner)!